Jay's Tech Help
Trusted concierge technology support for Genoa, Gardnerville, Minden, Carson City and S. Tahoe individuals, families and businesses.
*Out of town support available upon request.
About
Jay was raised in the SF Bay Area and moved to Douglas County, NV in 2000. He has been in the high-tech business for over 30 years, working with aerospace and government agencies, small to large businesses, private individuals, and families. He believes that technology should be simply functional, effective, non-obtrusive, and fun to use.Some Customer Quotes
“I’ve known Jay for over 12 years and I can confidently say he has the broadest technical expertise of anyone I know.” —Jim L.“Jay has been able to help me out of a computer mess, or set up new equipment on several occasions over the years. I value his depth of knowledge while maintaining his sense of humor. He will come right to your home or business whichever is convenient—or sometimes he can help you over the phone. If he can help a non-techie, old gal like myself, I’m sure he can help you! —Paige T."We have an Eero mesh system installed for home WiFi. It went down. I called the internet provider to make sure that everything was working on their end. They double checked and said it was definitely on ours. I rebooted everything and it worked for a very short time. Like everyone, we are very dependent on internet service for both business and fun. When it went down a second time I was out of town. I called Jay to ask if he could go to the house (gave him the house access code) to see if he could get it up and running before we got home. He did! This was Godsend for us. But, it went right down again. Jay thought this was very strange to begin with. He said it really didn’t make sense. He dropped everything (again!) and came right over. After multiple calls with the internet provider and Eero support (with both parties giving up-- indicating they were sure it had nothing to do with their equipment), Jay came up with a hypothesis for how this problem might be occurring. He tested it. He was right. He figured it out. It has worked perfectly ever since. His persistence, skill, experience and insight saved the day. He figured out what no one else could. We could not be more grateful. Where would we have been without him?" —David C.
My Work
I offer discrete, personal and trusted service for my clients which includes recommendations, purchasing, set up, instruction, and technical support. With either face-to-face or remote solutions, I will help define your needs and implement working solutions through common sense technologies. Simple and patient instruction and technical support is just a call away.Individuals & Families
* Computers
* Printers
* Consumer electronics
* Retro electronics updating
* Internet access and Wifi systems
* Mobile phone and devices
* Technology minimization, reduction, and simplification
* Mobile device child safety
* Virtual and in-home individual or group computer training
* Security checks and remedies
* Cloud-based computing guidance
* Turn-key remote office
* Turn-key remote learning
* Home automation
* Amps, TVs, speakers, SonosSmall Businesses
* The above +
* Simple, beautiful websites
* Virtual communication
* Creative (various)
* Voice-over talent
* Visualization Measurement
* Technical Documentation
* Encryption recommendations
* Third-party solutions
Contact
Please feel free to contact me most anytime for rates, help or general information. Use the form below for email. I respond within 24 hours. Phone: (775) 546-5266
Thank You
Thank you for contacting me. I'll be in touch within the day.